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HDIP© Self-Service Product Consumption - Spec O (Consumer Experience View)
Step 1 of 7: Declare need
Consumer expresses a business need, question, or desired outcome.
Consumer (PCON)
Focus on business need and outcome
PCON
Product Consumer
actor
1. Declare need
What do I want to achieve?
step
2. Find products
Product discovery guided by Intent
step
3. Understand & select
Meaning + trust (DPP)
🧩
step
4. Get access
Auto or approval
step
5. Use product
UI / API / pipeline
step
6. See value
Usage + cost + ROI
step
7. Decide next
Continue / stop / create
📡
step
Create new product
Enter PDEP
💬
step
HDIP Platform
Handles discovery, access, and experience behind the scenes
Product Discovery service
service
Access service
🧩
service
Experience service
service
Value & insights service
🪟
service
Enterprise Services
Marketplace, access, experience, observability
Marketplace
service
Policy & Entitlements
service
Consumer Experience Plane
service
Product Observability & FinOps
service
Outputs
What the consumer receives and observes
Relevant products
artifact
Access granted
artifact
User experience
Business dashboard
artifact
Usage, Cost & Value Insights
artifact
Feedback
artifact
Note from KaizenXone - Dec 2017: PMDD © Enterprise tests would and should be part of Observability (see docs).